Growth Operations

Growth Operations | BTCC (London Office)

Location: London (E1)
Contract Type: 3-Month Fixed Term Contract (FTC) – with strong potential to convert to permanent
Working Model: Full-time, office-based
Languages: Fluent Mandarin and English (both mandatory)

About BTCC

Founded in 2011, BTCC is one of the world’s longest-running cryptocurrency exchanges, dedicated to making digital asset trading secure, transparent, and accessible. With more than a decade of innovation and trust, BTCC continues to expand globally — connecting millions of users to the future of finance through cutting-edge crypto products and services.

As part of our international growth, we are expanding our London Operations team. We are looking for a proactive Growth Operations Executive who can design and execute online activities, drive user engagement, and scale our overseas community presence.

What You’ll Do

• Plan and execute online activities across multiple platforms to drive user conversion, cash inflow, and transaction volume.
  
  
• Develop innovative activity strategies to support user acquisition and retention across international markets.
  
  
• Plan, launch, and manage community-based campaigns to boost engagement within new and existing user groups.
  
  
• Conduct traffic and behavioural analysis to identify user needs, improve retention, and enhance the overall product experience.
  
  
• Collaborate with product teams to accelerate iteration cycles and strengthen user–product fit.
  
  
• Research overseas markets to develop tailored activity plans aligned with regional user profiles and blockchain adoption trends.
  
  
• Support leadership with localisation strategies and broader operational tasks across assigned regions.
  
  
• Continuously monitor market developments within blockchain and Web3 to identify new opportunities for user engagement.
  
  What You Bring
  
  
• Bachelor’s degree or above, with minimum 2 years of operational experience in the Internet, digital products, or technology sectors.
  
  
• Fluent Mandarin and English (both written and spoken) – mandatory for this role.
  
  
• Strong interest in blockchain, cryptocurrency, and Web3; eager to learn in a fast-paced, evolving environment.
  
  
• Solid analytical skills with experience interpreting community data, traffic metrics, and user behaviour.
  
  
• Strong copywriting ability for activity content, announcements, and community messaging.
  
  
• Highly organised, innovative, detail-oriented, and capable of delivering tasks with strong execution.
  
  
• Excellent communication skills and a collaborative, team-focused approach.
  
  Why BTCC?
  
  At BTCC, we believe in empowering our people to shape the future of finance. When you join us, you’ll enjoy:
  
  
• Competitive salary and performance-based incentives
  
  
• Private health insurance and pension scheme
  
  
• 21 days of annual leave plus all UK public holidays
  
  
• A dynamic, international work environment in our London (E1) office
  
  
• Career development opportunities with genuine potential for progression
  
  
• Mentorship and exposure to cutting-edge projects in crypto and Web3
  
  
• Strong potential to convert to a permanent role after the initial FTC period
  
  Please note:
  
  
• This role is full-time office-based
  
  
• No visa sponsorship is available during the FTC period.
  
  
• Applicants must hold valid right to work in the UK independently (including Graduate/Post-Study Work Visa holders).
  
  
• Sponsorship may be considered upon successful conversion to a permanent role.
  
  How to Apply
  
  If you’re ready to build the future of crypto with one of the industry’s pioneers, we’d love to hear from you.
  
  Submit your CV and a short note on why you’re excited about crypto and BTCC